Recover Access

in 3 easy steps

  1. Check your email for the Data Protection Key Access email you received when you registered for Self-Service Recovery.
  3. Click the link provided in the email and enter your email address to receive your access recovery keys.
  5. Enter a provided access key at boot.

Your Passcode Support

If you're locked out, click the link your admin emailed you to get started.
Read our FAQ to get quick answers to common questions.
Feel free to email us at if you did not receive a recovery email when you believe you should have, or if you need any additional help. We will get back to you as soon as a support representative is available.

Get Your Passcode for Your Enterprise

If you are looking to implement a whole drive encryption and key management solution for your organization please reach out to us at and someone from our team will follow up within 24 hours.